Customer Relationship Management, Satisfaction, and Loyalty in Three Sukabumi Café SMEs. Business Management, [S. l.], v. 5, n. 4, p. 1228–1240, 2026. DOI: 10.58258/d39dyk27. Disponível em: https://ejournal.mandalanursa.org/index.php/Bisnis/article/view/11570. Acesso em: 12 nov. 2026.