The Influence of Service Quality and Employee Loyalty on Customer Satisfaction in Credit Realization in 2023 at PT. Bank Tabungan Negara (Persero) Tbk. KCP Negara. Bisnis [Internet]. 2025 Nov. 1 [cited 2026 Jul. 1];4(4). Available from: https://ejournal.mandalanursa.org/index.php/Bisnis/article/view/9333