Optimizing the E-Docu Web System to Improve the Performance of BKPSDM Surabaya City Government
Abstract
This research aims to determine the contribution of the e-Docu web system to the efficiency of the performance of the Personnel and Human Resources Development Agency (BKPSDM) of the Surabaya City government. As is known, the E-Docu system is used to manage personnel documents. From transfer requests, incoming letters, outgoing letters, documents for accepting honorary staff, as well as other personnel-related documents. Descriptive qualitative methods were used in this research, by collecting data through interviews, observation and analysis of related documents. Through this research, the results were obtained that the e-Docu system was able to increase work efficiency and speed up the management of personnel documents.
Keywords
Full Text:
PDFReferences
Creawell J.W. (2021). Research Design, Qualitative, Quantitative, and mixed methods approaches. Sage publications.
Drucker P.F. (2021). Innovation and Entrepreneurship. Routledge.
Faisal, M., & Rahman, A. (2021). Implementasi E-Government dalam Meningkatkan Kinerja Pelayanan Publik di Indonesia. Jurnal Ilmu Administrasi, 18(1), 45-60.
Gault M. (2021). Managing Public Sector Innovation. Palgrave Macmillan.
Janiwski, T. (2021). Government Evolution : From E-Government to Smart Government. Springer.
Kaur, R. (2020). E-Governance : Issues and Challenges in Digital Transformation. Springer.
Mergel, I., Edelmann, N., & Haug, N. (2019). Defining Digital Transformation: Results from Expert Interviews. Government Information Quarterly, 36(4), 101385.
Moleong. L. J (2021). Metode Penelitian Kualitatif. PT. Remaja Rosdakarya.
Putri, D. P., & Nugraha, F. (2020). Evaluasi Sistem Informasi Kepegawaian Terhadap Kinerja Pegawai: Studi Kasus pada BKPSDM Kota Bandung. Jurnal Sistem Informasi, 12(1), 89-102.
Smith, M.L. (2022). Digital Transformation in Public Administration. Oxford University Press.
Sugiyono, (2020). Metode penelitian Kualitatif, Kuantitatif, dan R&D. Alfabeta.
Torres, L. (2022). Public Sector Performance : A Global Prespective . Cambridge University Press.
DOI: http://dx.doi.org/10.58258/jihad.v7i1.8271
Refbacks
- There are currently no refbacks.
Copyright (c) 2025 Alvito Dimas Wibisono
JIHAD : Ilmu Administrasi dan Hukum 2745-9489 (Print), 2746-3842 (Elektronik) is licensed under a Lisensi Creative Commons Atribusi-BerbagiSerupa 4.0 Internasional.
Jurnal ini diterbitkan oleh Lembaga Penelitian dan Pendidikan (LPP) Mandala.
Alamat: Jl. Lingkar Selatan, Perum Elit kota Mataram Asri Blok O. No. 35, Jempong Baru, Sekarbela, Kota Mataram NTB. Indonesia