KINERJA APARAT KANTOR WALI NAGARI DAN PENGARUHNYA TERHADAP KEPUASAN MAYARAKAT DALAM PELAYANAN PUBLIK

Authors

  • Deby Hazana Departemen Ilmu Administrasi Negara Universitas Negeri Padang
  • M. Fachri Adnan Universitas Negeri Padang

DOI:

https://doi.org/10.58258/jisip.v6i4.3790

Keywords:

Performance, Public Service Satisfaction

Abstract

This study seeks to test hypotheses by utilizing samples taken from the community. This research was conducted in Nagari Taluak located in Lintau Buo District. In this study, the sampling method used was the accidental sampling method. A total of 98 participants in this study were sampled. At the Nagari Taluak Guardian's Office located in Lintau Buo District, the results showed that the performance variable had a positive or significant effect on the public service satisfaction variable. This is by taking into account the significance value of 0.000 < 0.05 for the performance variable on the public service satisfaction scale. At the Nagari Taluak Guardian's Office located in Lintau Buo District, the magnitude of the influence of the performance variable on the public service satisfaction variable was 0.243 or equivalent to 24.3 percent. This amount of 24.3 percent is calculated using the Adjusted R Square value.

Author Biography

  • Deby Hazana, Departemen Ilmu Administrasi Negara Universitas Negeri Padang
    Selamat pagi pak.ini artikel deby hazana

Downloads

Additional Files

Published

2022-11-09

Issue

Vol. 6 No. 4 (2022): JISIP (Jurnal Ilmu Sosial dan Pendidikan)

Section

Articles

License

Copyright Notice
Authors who publish with JISIP (Jurnal Ilmu Sosial dan Pendidikan) agree to the following terms:

  1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (CC BY-SA 4.0) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal. 
  2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
  3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.