Utilization of Chatbot AI to Improve the Accessibility and Effectiveness of Guidance and Counseling Services in the Digital Era: A Literature Review. JUPE : Jurnal Pendidikan Mandala, [S. l.], v. 10, n. 4, p. 1394–1398, 2025. DOI: 10.58258/jupe.v10i4.9681. Disponível em: https://ejournal.mandalanursa.org/index.php/JUPE/article/view/9681. Acesso em: 15 jun. 2026.