Basic Education Services in Cimahi City

Bambang Rudiansah

Abstract


This research is motivated by the suboptimal quality of the Delay in the distribution of BOS fund programs for elementary education in Cimahi City is influenced by the existence of inaccurate data so that the distribution of these aid funds is considered suboptimal. This study uses the theory of service quality from Parasuraman (2002) which includes physical evidence, reliability, responsiveness, assurance, empathy.

In this study, a qualitative descriptive method approach was used, by describing the distribution of School Operational Assistance funds in Cimahi City. The location of this research is at the Cimahi City Education Office.

The results of this study, there were still inaccurate data and invalid education unit account numbers, so the Cimahi City Education Office confirmed and verified the education unit to be able to ensure the accuracy of the data by means of interactive communication between the Cimahi City Education Office and the education unit. In addition, the distribution of School Operational Assistance funds in Cimahi City.

Keywords


Pelayanan, Bantuan Operasional Sekolah, Kota Cimahi

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References


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DOI: http://dx.doi.org/10.58258/jime.v11i2.8612

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JIME: Jurnal Ilmiah Mandala Education (p-issn: 2442-9511;e-issn: 2656-5862) is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Jurnal ini diterbitkan oleh Lembaga Penelitian dan Pendidikan (LPP) Mandala.

Alamat: Jl. Lingkar Selatan, Perum Elit kota Mataram Asri Blok O. No. 35, Jempong Baru, Sekarbela, Kota Mataram NTB.