The Role of Workload and Work Motivation in Shaping Employee Performance in Public Infrastructure Organizations in the Electricity Transmission Sector
DOI:
https://doi.org/10.58258/bisnis.v5i1.10342Keywords:
Electricity transmission, Employee performance, Public infrastructure organization, Workload, Work motivation.Abstract
Employee performance is a key factor in the success of public infrastructure organizations, particularly in the electricity transmission sector, which operates in a high-risk and highly regulated environment. This study aims to analyze the role of workload and work motivation in shaping employee performance in public infrastructure organizations in the electricity transmission sector. The study uses a quantitative approach with a causality design and was conducted at PT PLN's Makassar Transmission Implementation Unit. Data were collected through questionnaires administered to 60 permanent employees selected using purposive sampling. Data analysis was performed using multiple linear regression preceded by validity, reliability, and classical assumption tests. The results show that workload and work motivation each have a positive and significant effect on employee performance. In addition, these two variables simultaneously have a significant influence, explaining 57.4% of the variation in employee performance. These findings indicate that in the context of an electricity transmission organization as a high-reliability public organization, a proportionally managed workload supported by adequate work motivation can encourage improved employee performance. This study provides empirical contributions in clarifying the mechanism of employee performance formation in the electricity sector and serves as a basis for more effective human resource management in public infrastructure organizations.References
Anwar, H., & Afna, N. (2022). Analisis Beban Kerja dan Motivasi Kerja terhadap Kinerja Karyawan pada PT. PLN (Persero) UP3 Banjarmasin. BIMA: Jurnal Bisnis Dan Manajemen, 1(2), 72–81.
Budiasa, I. K. (2021). BEBAN KERJA DAN KINERJA SUMBER DAYA MANUSIA (N. K. Suryani, Ed.). CV. Pena Persada.
Fajri, C., & Terza Rahman, Y. (2021). MEMBANGUN KINERJA MELALUI LINGKUNGAN KONDUSIF, PEMBERIAN MOTIVASI DAN PROPORSIONAL BEBAN KERJA. In SCIENTIFIC JOURNAL OF REFLECTION: Economic, Accounting, Management and Business, 4(1).
Hair, J. F., Black, W., Babin, B. J., & Anderson, R. E. (2010). Multivariate Data Analysis: A Global Perspective. Pearson Education Limited, (Edition: Seventh Edition).
Ihzardian, G. O. (2024). PENGARUH LINGKUNGAN KERJA, BEBAN KERJA, DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN PADA CV. CHERRY MIE.
Mangkunegara, A.P. (2015). Sumber Daya Manusia Perusahaan. Cetakan Kedua Belas. Bandung: Remaja Rosdakarya
Mustika, S., Saputro, A. H., Siddiq, A. M., Muttaqin, R., & Ismail, G. D. (2024). Pengaruh Beban Kerja, Stres Kerja Dan Motivasi Kerja Terhadap Kinerja Karyawan Pada Pt Trifa Raya Laboratories. INABA Journal of Psychology, 2, 18–25.
Nu’em, M. A. F., & Sihotang, F. M. (2023). PENGARUH BEBAN KERJA, MOTIVASI KERJA DAN KOMPENSASI TERHADAP KINERJA KARYAWAN DI PT SUMBER TEHNIK NUSANTARA. Jurnal Ilmu dan Riset Manajemen, 12(6), 1-17.
Putri, E. A., Dewi, I., Ibrahim, K., & Pratama, A. A. (2024). WORK FAMILY CONFLICT DAN BEBAN KERJA TERHADAP STRES KERJA DIMODERASI DUKUNGAN SOSIAL PADA BANK NTB SYARIAH. MOTIVASI Jurnal Manajemen dan Bisnis, 9(2), 138-146.
Syabani, R., & Huda, N. (2019). Analisa Beban Kerja dan Motivasi terhadap Kinerja Karyawan sebagai Eefek Mediasi Burnout Article Information. In Journal of Economics and Business Aseanomics, 4(2).
Weick, K. E., & Sutcliffe, K. M. (2007). Managing the Unexpected: Resilient Performance in an Age of Uncertainty. www.getAbstract.com,
Wiryang, A. S., Koleangan, R., & Ogi, I. W. J. (2019). PENGARUH MOTIVASI KERJA DAN BEBAN KERJA TERHADAP KINERJA KARYAWAN PADA PT. PLN (PERSERO) AREA MANADO THE EFFECT OF WORK MOTIVATION AND WORKLOAD ON EMPLOYEE PERFORMANCE AT PT. PLN (PERSERO) AREA MANADO. Jurnal EMBA, 7(1), 991–1000.
Woruntu, A. I. J., Nelwan, O. S., & Lengkong, V. P. K. (2022). PENGARUH MOTIVASI KERJA, BEBAN KERJA DAN WORK FAMILY CONFLICT, TERHADAP KINERJA PEGAWAI DINAS PENDIDIKAN PROVINSI SULAWESI UTARA DI MASA PANDEMI COVID 19. Jurnal EMBA, 10(4), 1088–1098.
Yuliana, R., Bukhari, E., & Nursal, M. F. (2024). Pengaruh Lingkungan Kerja, Beban Kerja, dan Motivasi Kerja terhadap Kinerja Karyawan pada PT. Paparti Pertama di Bekasi. Jurnal Manajemen Dan Ekonomi Kreatif, 2(3), 317–343. https://doi.org/10.59024/jumek.v2i3.404
